Privacy Policy

Last updated: 29 October 2026

This Privacy Policy explains how Hua Hin Taxi Service,
managed by Mr. Warut Changthong (“we”, “us” or “our”),
collects, uses and shares personal information when you
visit bangkok-huahintaxi.com, contact us or book our
private transfer and tour services.

1. Who Is Responsible for Your Information?

Mr. Warut Changthong, operating Hua Hin Taxi Service,
is the data controller responsible for your personal information.
You can contact us at:

2. Information We Collect

We collect information you provide through our booking forms,
email, telephone, LINE or other direct communications.
This may include:

  • Your name, email address and telephone number.
  • Pickup and drop-off locations, including hotel names or addresses.
  • Travel dates, pickup times and flight numbers.
  • Numbers of adults, children and suitcases.
  • Your selected vehicle, child-seat requirements and return-trip details.
  • Messages, special requests and booking correspondence.

Please provide only information needed to arrange your journey.
Avoid including passport details, payment card information
or sensitive personal information in the additional notes field.
If booking for someone else, please make sure they know
that you are providing their information to us.

Technical information, such as your IP address, browser type,
device information and security-related signals, may also
be processed by the systems used to operate, analyse
and protect our website.

3. How and Why We Use Your Information

We use personal information to:

  • Respond to enquiries and provide quotations.
  • Check availability and process booking requests.
  • Confirm journey details and arrange drivers and vehicles.
  • Communicate about pickups, changes, delays or special requests.
  • Handle service issues, complaints and legal claims.
  • Maintain records required for business and legal purposes.
  • Protect our website against spam, fraud and automated abuse.
  • Understand website usage and improve the visitor experience.

Depending on the purpose, we process information to take
steps at your request before entering into a contract,
perform a contract, comply with legal obligations,
or pursue legitimate interests in operating and protecting
our service. Where consent is required, we must obtain
it before the relevant processing.

If you do not provide information marked as required
in our booking form, we may be unable to confirm
or arrange your transfer.

4. Who We Share Information With

We share relevant journey and contact details with assigned
drivers and transport partners where needed to deliver
your service. We limit this to information needed
for the booking.

Information may also be processed by providers supporting
our website hosting, booking forms, email, communications,
analytics and security.

We may disclose information to public authorities or
professional advisers where required by law or necessary
to establish, exercise or defend legal claims.

5. Website Security and Cloudflare Turnstile

We use Cloudflare Turnstile to help protect our forms
against spam and automated abuse. Turnstile processes
technical signals, such as IP addresses and browser
information, to distinguish human visitors from
automated traffic.

For more information, please read the
Cloudflare Turnstile Privacy Addendum.

6. Cookies, Google Analytics and Third-Party Services

We use Google Analytics to understand how visitors find
and use our website, including the pages they visit,
their interactions and general information about
their devices and browsers. We use this information
to evaluate and improve our website.

Google Analytics may use cookies or similar technologies
and process online identifiers and technical information.
Google processes information in accordance with its
Privacy Policy.

We do not use Google Ads or Meta Pixel on this website.

You can manage or delete cookies through your browser settings.
Google also provides a
Google Analytics Opt-out Browser Add-on
for supported desktop browsers.

If you contact us through LINE or an email service,
the relevant provider also processes information
under its own privacy policy.

Some technology and communications providers may process
information outside Thailand. Where required by applicable
law, we use an appropriate legal basis and safeguards
for international transfers.

7. How Long We Keep Information

  • Enquiries that do not result in a booking:
    We retain enquiry records for up to 12 months
    after the last communication.
  • Completed bookings:
    We retain booking details and related service
    correspondence for up to 24 months after completion
    of the journey.
  • Cancelled bookings:
    We retain booking details and related correspondence
    for up to 24 months after cancellation.
  • Accounting, tax and legal records:
    We retain relevant records for the period required
    by applicable law or necessary to resolve an ongoing
    dispute or legal claim.

These periods apply to records under our control,
including booking-form entries, emails and business
communications. When records are no longer needed,
we delete them or make them anonymous. Residual copies
in backups are removed through the applicable backup cycle.

Technical and analytics information is retained according
to the settings and retention arrangements of the relevant
systems and providers. You can contact us for information
about the current settings.

8. Protecting Your Information

We use reasonable technical and organisational measures
to protect personal information against unauthorised
access, loss, misuse or disclosure. However, no internet
transmission or electronic storage system can be
guaranteed completely secure.

9. Your Privacy Rights

Subject to applicable law and relevant exceptions,
you may request:

  • Access to or a copy of your personal information.
  • Correction of inaccurate or incomplete information.
  • Deletion of information that no longer needs to be retained.
  • Restriction of processing.
  • Data portability where applicable.
  • Objection to certain processing.
  • Withdrawal of consent where processing relies on consent.

Withdrawing consent does not affect the lawfulness
of processing carried out before withdrawal.
Some information may need to be retained to meet
legal obligations or handle legal claims.

To make a request, email
bkkhuahintaxi@gmail.com.
We may need to verify your identity before responding.
You also have the right to lodge a complaint with
Thailand’s Personal Data Protection Committee
or another competent authority.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes
in our services, data practices or legal requirements.
The latest version will be published on this page
with an updated date.

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